Contact us
Contact us
FAQ
How do I place an order?
Select your favourite items and add them to the shopping basket. Then check your selection, enter your delivery address and choose a payment method. Upon completion, you will receive a confirmation email with all the details of your order.
How much are the delivery costs?
Delivery is free for all orders, with no minimum order value.
Which delivery methods are available?
We ship with selected premium shipping service providers. Within Germany, your order will usually reach you within 2–5 working days – carefully packaged to preserve the quality of your cashmere.
How do I find out if an item is available?
Since we only offer unique, one-off pieces online, there is no automatic availability notification. Please feel free to write to us at info@incentive-cashmere.com — we will check for you whether the item is still available through our external partners.
How can I exchange or return?
You can return or exchange your order within 14 days. Contact our customer service, and we will guide you through the straightforward return process.
FAQ
How do I place an order?
Select your favourite items and add them to the shopping basket. Then check your selection, enter your delivery address and choose a payment method. Upon completion, you will receive a confirmation email with all the details of your order.
How much are the delivery costs?
Delivery is free for all orders, with no minimum order value.
Which delivery methods are available?
We ship with selected premium shipping service providers. Within Germany, your order will usually reach you within 2–5 working days – carefully packaged to preserve the quality of your cashmere.
How do I find out if an item is available?
Since we only offer unique, one-off pieces online, there is no automatic availability notification. Please feel free to write to us at info@incentive-cashmere.com — we will check for you whether the item is still available through our external partners.
How can I exchange or return?
You can return or exchange your order within 14 days. Contact our customer service, and we will guide you through the straightforward return process.
FAQ
How do I place an order?
Select your favourite items and add them to the shopping basket. Then check your selection, enter your delivery address and choose a payment method. Upon completion, you will receive a confirmation email with all the details of your order.
How much are the delivery costs?
Delivery is free for all orders, with no minimum order value.
Which delivery methods are available?
We ship with selected premium shipping service providers. Within Germany, your order will usually reach you within 2–5 working days – carefully packaged to preserve the quality of your cashmere.
How do I find out if an item is available?
Since we only offer unique, one-off pieces online, there is no automatic availability notification. Please feel free to write to us at info@incentive-cashmere.com — we will check for you whether the item is still available through our external partners.
How can I exchange or return?
You can return or exchange your order within 14 days. Contact our customer service, and we will guide you through the straightforward return process.
Free delivery
With every order, no minimum order value
Secure payment
Your data is protected with every purchase
Return guarantee
Not satisfied? Simply return your order
Free delivery
Bei jeder Bestellung, ohne Mindestbestellwert
Secure payment
Your data is protected with every purchase
Return guarantee
Not satisfied? Simply return your order
Free delivery
Bei jeder Bestellung, ohne Mindestbestellwert
Secure payment
Your data is protected with every purchase
Return guarantee
Not satisfied? Simply return your order
INCENTIVE CASHMERE · Made in Italy
INCENTIVE CASHMERE · Made in Italy
INCENTIVE CASHMERE · Made in Italy
